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Which Types of Work Environments Do Employees Actually Want?

5 min read 29 March 2023

HubStar

So it’s finally time to start planning your office revamp. How can you choose the types of work environments that will make employees actually want to come into the office?

And where can you find outstanding working environment examples for a spark of inspiration and reassurance that your new work environment won’t be past its prime in six months?

Instead of kicking off with the tired trope of how dramatically and drastically COVID-19 has changed the workplace, let’s open with this: improving the employee workplace experience is a priority for 67% of corporate real estate leaders, according to Gartner.

If you’ve found yourself in the same boat, you’re not alone.

The quality of your workplace experience depends on the work environment. So improving that experience is going to be a shot in the dark without rethinking the place where all the magic happens.

But making the right changes when your employees are no longer a captive audience five days a week can seem like a tall order.

It doesn’t have to be.

Read on for how to find the right types of work environments for your office, working environment examples from companies who have nailed it, and helpful tips to start improving your office that aren’t just adding a ping pong table or a beer fridge.

Types of work environments and the hybrid office

Let’s get one thing straight. Hybrid is not a work environment type – it’s how 80% of organizations work today.

Virtually all types of work environments will need to be created for employees who won’t be spending all their working hours in the office.

And let’s face it, they probably won’t be spending the whole day in one place at the office either.

73% of employees need far more incentive than company expectations to go into the office. The types of work environments the office offers are the main incentive and the biggest leverage companies have for boosting office occupancy levels post-pandemic.

So what are the right ones for your people?

Glassdoor breaks down work environments into six categories: team-based, individual focused, fast-paced, communication-focused, sceptical and artistic.

As useful as such categorizations are, sticking to just one for an entire office would damage the workplace experience. Working environments need to offer multiple environments and experiences to empower employees to do their best work – and want to come back into the office again and again.

Finding the right mix of sub-environments within your overall work environment starts with introspection about what employees need and want from the workplace – also known as employee workplace demand.

Employees are looking for environments that foster either individual or team-based work in the office.

Starting from there, you can create multiple work environments based on the experiences your employees are looking for, then implement the spaces and resources to support that.

Think of each work environment in terms of what it will need to support its respective experience.

Let’s take individual work. Workplace environments could take the form of individual work with a buzz (open plan workstations), individual work with peace and quiet (workstations or cubicles in a quiet zone) or individual work with absolutely zero distractions from the outside world (soundproof office pods).

Collaborative work could take the form of a structured, closed-door session (meeting room), a chilled weekly catch-up (lounge area) or a quick side huddle for five minutes before jumping back into individual work (big tables or comfy chairs near workstations).

Examples of working environments to inspire your next office revamp

  • CBRE’s London HQ incorporates flexible working into the DNA of the work environment by giving employees free reign over their experience for the day, with options like a quiet workspace modelled on a University library. There’s even a wellness suite with spin classes, bicycle storage and a mental health support space.
  • Spotify’s Mumbai office puts employee choice at the forefront of the work environment by combining spaces for focused individual work with relaxed, informal spaces for teamwork. Multi-use spaces and a touch of home comfort at work are merged in a large traditional courtyard that can be used for anything from townhalls to individual relaxation.
  • Microsoft’s Redmond Campus in Washington has been designed with big open spaces that incorporate the maximum amount of natural light possible, while encouraging flexible work and movement throughout each building. Neighborhoods of up to 12 people are separated by sliding whiteboard walls, so teams can collaborate and expand their space when they need to.

What do each of these working environment examples have in common?

They immerse employees in brand values while providing a choice of how they’d like to work.

Complete control over the workplace experience is something that employees can’t get when working remotely, and that’s what makes each of these working environments exemplary.

Finding the right work environment type isn’t just about slapping in extras just for the sake of having them (cough cough, ping pong tables).

This does not apply to plants, though. You can never have enough office plants.

How to improve your work environment

  • Start with your workplace strategy. A workplace strategy should articulate the role of the work environment in the employee experience. It’s what aligns your work environment with the habits and preferences of the people working in it.
  • Find out what employees want from the office. This is how you choose the work environments employees actually want. Measuring workplace occupancy and direct feedback from employees will give you both quantitative and qualitative data. Ask yourself – what are employees giving up to come into the office, and how can we provide more than that?
  • Take inventory of existing functionalities. It’s not about the spaces you have – it’s about what those spaces can do for employees. Classify every square foot of the office by what it’s used for – individual workstation, meeting room, lounge and so on. What’s the ratio of individual-focused to collaborative spaces?

    Gartner estimates that by 2025, the ratio of most offices will flip to 70% collaborative to 30% individual-focused spaces. Is your office space planning keeping up with this ratio?
  • Give employees the comforts of home and so much more. The office should give people the same level of comfort that working from home does, only with extra aesthetic and design elements to get those creativity and productivity juices flowing.

    Think ergonomic furniture, comfy lounge areas, pops of colour, spaces for wellness and plenty of natural light (this is the number one thing employees want from the office environment, according to a survey by Harvard Business Review). Oh, and plants. Did we already mention plants?
  • Manage occupancy to avoid overcrowding and excessive emptiness. No matter how great the type of work environment, finding it packed to the brim or completely empty ruins the workplace experience. Workplace scheduling keeps occupancy of bookable resources like desks and meeting rooms at the perfect level, so everyone experiences the right work environment every time they come in.

A solid workplace strategy makes choosing the right work environment type a cinch.

HubStar

5 min read 29 March 2023

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workplace strategy

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis