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Increasing business agility – How Corporate Real Estate can become a better business partner for senior leadership

16 July 2019

HubStar

In order to better support company strategy, Corporate Real Estate leaders are looking for ways to be able to rapidly adapt, scale, and reposition the organizations real estate portfolio. One way is to increase business agility. This is an interesting endeavor because the nature of corporate real estate – long term planning – is in sharp contrast with continuous changes in market and economic conditions. And with headcount going up and down continuously as well, there are many variables to take into account when Corporate Real Estate Managers are looking to become better business partners for their c-suite.

Why is agility relevant?

The rise of data-driven strategies has opened up an opportunity for Corporate Real Estate leaders to bring a great amount of value to C-levels. Making informed decisions possible, optimizing your portfolio is a lot easier supported by data. And it gets even better.
With data in hand, you’re now better equipped to support your company’s growth strategy.  It’s crucial to realize that even while annual plans and reports might suggest otherwise, the day to day practice of growth is quite different from the textbooks. Growth is never linear. A senior real estate analytics executive showed the graph above at an XChange Workplace Strategy meeting in Charlotte, which illustrates the true path of growth very clearly.

Some examples of conditions that can change your companies’ growth path:

  • Changing market conditions
  • Mergers & acquisitions
  • Launch of new products
  • Groups of contractors working on projects

And this is just the tip of the iceberg, which makes headcount very hard to predict. Proactively knowing how and where to accommodate these types of major changes is the holy grail of Corporate Real Estate management. This is exactly why increasing Real Estate agility is so vital to C-levels and senior leadership, and therefore why Corporate Real Estate leadership should care.

Increasing Business Agility 2

Source: Chris Jerde, Jerde Analytics (@cjerde on twitter, Chris Jerde on Linkedin).

How agile is the Corporate Real Estate now?

Adding bottom-line value through quick responsiveness to changing business and economic conditions is a top priority for Corporate Real Estate executives, says a 2018 CBRE study.  However, the study also revealed that there is a need for Corporate Real Estate teams to become more effective partners in the agile transformation of their broader organizations. 

Corporate Real Estate leaders that truly want to become proactive instead of reactive, know that they need to incorporate agility into their operations in order to become a better business partner for their c-suite. Leases are becoming more flexible and shorter, and this signals that agility truly is a priority. But there are more ways to put agility in practice.

Increasing Business Agility 3png

Source: Chris Jerde, Jerde Analytics (@cjerde on twitter, Chris Jerde on Linkedin).

How can Corporate Real Estate teams increase business agility?

There are several levels where agility can be improved. The main use case to increase business agility lies at the portfolio level. A big difference can be made when Corporate Real Estate teams are able to give a comprehensive answer to two key questions. 

  1. How and where can we accommodate growth?
  2. How and where can we divest space?

Both questions serve different scenarios, but they have something important in common: it’s impossible to answer them without having insight in how your buildings are being used. 

When this insight exists, Corporate Real Estate can proactively advise the organization how it can support the company’s growth in one region, while scaling down in another. 

When it comes to putting agility into practice, it’s interesting to see that co-working concepts are growing at an extreme pace. This means it can be rewarding to select a strategy that aims at space utilization rates at 90-95%, as long as this strategy is managed carefully. In case of extreme growth you can overflow in a WeWork or any other type of flexible co-working environment. There you have it: agility!

Workplace experience

Increased agility can bring additional value for Corporate Real Estate in other areas than brick and mortar too. It is a fundamental weapon in the war for talent. With generation Z now entering the workforce, and millennials already making up the majority of it, the nature of work is changing to better fit their needs. And the workplace needs to adapt. Being able to test and validate the newest workplace strategies and rolling out the right amount and right type of spaces, is a must in order to stand a chance of finding and retaining top talent. 

How to increase business agility in Corporate Real estate operations?

Looking at the practical part of agility, adding third-party agile space into the overall real estate strategy and testing it on groups of employees is a great option for Corporate Real Estate Managers.

But simply adding flexible space doesn’t make the cut. Becoming agile means continuously, proactively, adapting to changing business needs. Therefore, corporate real estate management itself needs to become agile. Coupling traditional real estate models with emerging real estate approaches is essential to achieve business objectives and the bottom line. Adding this flexibility is essential to be able to meet future needs. One thing is certain, the demands on real estate are evolving rapidly. And as the nature of work is shifting to agility, so will workplace and portfolio strategies need to.

Interested to learn how you can leverage data-driven insights to optimise your portfolio? Talk with an expert!

HubStar

16 July 2019

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"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis