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Higher Education – Facilities management

3 min read 26 April 2022

HubStar

The role of facilities management (FM) has become increasingly more important at higher education institutions across the globe. FM plays a key role in making sure a campus’s operations run smoothly in every single aspect, from the buildings and grounds, to the classrooms and even future expansion projects. We are at a time where the population of traditional college-aged students is shrinking, so the competition for enrollment is more intense than ever. As a result, colleges and universities that are managed most effectively are best positioned to weather these challenging times, and FM is one area that can elevate a campus over its peers. Read on as we take a look at the field of FM and explain why sound FM is such a critical component for ensuring a college or university is set on the right path for future success.

Basics

Let’s begin with the basics: what is facilities management?

IFMA, the International Facility Management Association, defines the FM field in the following  way as part of a post entitled, “What is Facility Management?:” “Who manages one of your organization’s largest assets with one of the largest operating budgets? Your facility manager. Facility management (FM) is a profession that encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology.”

Let’s go one step further by addressing what facility management means in the world of higher education.

Janelle Higdon, Demand Generation Manager at AkitaBox, a facility condition assessment software company, explains the importance of FM in higher education in a post entitled, “Facility Management in Higher Education: Downloadable Guide.” According to Higdon, “Facility managers, maintenance technicians, custodians, and groundskeepers are essential staff for delivering campus experience. They serve college students and staff by providing comfortable, engaging environments in every campus building.

Higher education facility management teams also focus on keeping occupants safe, ensuring that critical assets work properly, and simultaneously aim to save money for their institutions. Now that’s a lot of competing priorities. University buildings impact more than just the day-to-day experiences on campus. They also impact both recruitment and retention.”

Ins and Outs

We know FM at colleges and universities is an incredibly important element to ensure operations run smoothly – but why? Buildings IOT, a cloud-based building analytics software company, provides an insightful analysis and real-life example from Stanford University that explains the “why.”

“Modern colleges and universities are eager to grow in size and offerings while also leaving a smaller footprint. This might seem contradictory, but with the right systems in place, facilities management in universities and higher education can meet these competing goals. Today, advanced technologies like data analytics for building data allow universities to create safe, comfortable, and efficient environments for their students and faculty. They are also how schools save money and satisfy stakeholders at every level.”

Responsibilities

Asian,technical,engineer,wearing,safety,hard,hat,meeting,with,business

What exactly falls under the direction of FM for higher education? This is an important question to address because there is a wide range of responsibilities..

MSL, a facilities management company, takes on this question as part of a post entitled, “FM Considerations in Higher Education.” According to MSL, “Not only does facilities management ensure higher education buildings are in full working order, secure and safe but it also ensures they look good – and whilst that may seem trivial to some it is actually essential in ensuring students choose these universities and provide them with the money they need to continue.”

Joseph Fink, Associate Vice Chancellor of Facilities Management at the University of Pittsburgh, is quoted in a research paper entitled, “The Essentials of Facilities Management Implementation in Higher Education,” which is a case study of the University of Pittsburgh. Fink, who was interviewed as part of the report, breaks down the scope of work for someone in higher education FMinto 5 major areas that we are sharing below:

  • Developing a planning and design manual
  • Managing construction work
  • Carrying out administration job
  • Conducting operation and maintenance for all the buildings and facilities
  • Meeting the customer services need

FM Tools: Space Optimization

Space optimization tools, like the one we offer at Hubstar, can make a huge difference in terms of aggregating  data to maximize space utilization across a campus, in turn allowing your campus to operate more effectively and efficiently. One key benefit to understanding and improving space utilization is the cost saving to your bottomline by reducing energy expenses. This will likely also result in becoming a more environmentally-sustainable campus, which is an important component of corporate responsibility.

As you consider what space utilization software is right for your campus, Hubstar Space Utilization provides the lowest Total Cost of Ownership and fastest Time to Value by leveraging existing data sources that can be deployed in weeks on the first day of use.

A few examples of the beneficial aspects to Hubstar’s software include real-time utilization, insights on any level of granularity and utilization trend reports.

FM Trends

In conclusion, where is FM headed moving forward and what should keep in mind to stay ahead of the curve and remain competitive in the higher education marketplace?

HES Facilities Management, a facilities management company, provides an insightful list of the following FM trends for 2022:

  1. Changes in the way we use school spaces
  2. Greater emphasis on environmental responsibility
  3. Focus on planned preventative maintenance
  4. Continued hiring and retention challenges
  5. Stronger partnership between administrators and facilities management teams

HubStar, is a space utilization software that helps to optimize and creative adaptive workplaces. Our technology works to enable data-driven real estate decisions providing you with proactive insights that can save you money on unnecessary leases and improve employee experiences.

HubStar

3 min read 26 April 2022

Share this post

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis